FAQ

Frequently Asked Questions

Included in ticket price:
  • All food & drink tastings in the premises you visit
  • Guided sightseeing tour of Glasgow
  • A wireless audio system to hear tour guide on the move
  • Map with details on bars, restaurants and shops visited
  • Discount card for participating bars and restaurants from our tours
Tickets have to be pre booked
  • This guarantees your place.
  • Allows the guided tours to leave on time (we know when everyone has arrived).
  • Allows restaurants and bars to have prepared food and drink for all those on the sightseeing tour.
  • Once booked your walking tour will go ahead. Paying in advance ensures we will run the tour even if it is just for you.
Payment
  • Payment can be taken online using a credit or debit card, click “Tour booking” to make online booking and payment.
  • Prices are in pounds sterling, the Worldpay website will show you the cost in your local currency.
Cancelling or rescheduling
  • Cancellations of one of our walking tours of Glasgow is accepted with 2 days notice, admin fee of £10 per ticket on cancellation.
  • We will endeavour to accommodate a reschedule walking tour for you with 2 days notice. But cancellation of the re scheduled date will not be liable to a refund even if giving 2 days notice.
Discounted tickets
  • There is presently no discount for students, OAPs or Children.
Children
  • Children are allowed on these tours with soft drink alternatives being provided.
Tour
  • Glasgow tour route is on the flat. At all of the stops, there will be seating and
    toilet facilities available. The walk is broken up in into 10-15 minute sections between stops. Tours go ahead no matter the weather so please dress appropriately.
Venues
  • We stop at five venues, the places visited can vary from tour to tour. Please click on Venues to view premises that we choose from for these tours. Venues visited are subject to change without notice.
Vegetarian or special dietary requirements
  • If we are told in advance we can make arrangements for vegetarians or anyone with special dietary needs going on the walking tours.
Language
  • Presently the walking tours are in English only. For groups of four or more we can offer the tour in German or French. Please email to request a tour in a language other than English. info@eatwalkglasgow.co.uk
Parking
  • There is paid parking at Buchanan st Shopping centre. You will be enjoying
    some alcohol along the way of the walking tours so driving immediately
    afterwards would be illegal in the UK Soft drink alternatives are available.
Start & finish of tour
  • The location of the start of the walking tours of Glasgow will be emailed to you with the confirmation of your booking. Your guide will assist with directions back to your accommodation at the end of the walking tour if required.
Refund
  • We pride ourselves on providing a first class service so please let the guide know if you are unhappy during the walking tour. In the unlikely event you are still unhappy after the walking tour is over please contact us by phone, email or letter, stating the problems you incurred and we will refund in part or full where necessary.This does not affect your statutory rights.
Timings
  • The length of the tour will vary depending on how many people are in the group, service times in restaurants and how much the party are enjoying themselves. The guide endeavours to keep the tour on track time wise. Please leave extra time at end of tour before arranging another event, or contact us before booking to discuss finish times on day you wish to book.